Enterprise-Grade Hosting, Tailored for Your Success.

Effective Date: September 9, 2025

1. Introduction

This Privacy Policy describes how 16TB DataCore Technologies and its affiliates (collectively "16TB.CLUB", "we", "our", "us") collect, use, share, protect, or otherwise process your personal data through our website, 16tb.club (hereinafter referred to as the "Platform").

Please note that you may browse certain sections of the Platform without registering with us. We do not offer any product or service under this Platform outside of India, and your personal data will primarily be stored and processed in India.

By visiting this Platform, providing your information, or availing any product/service offered, you expressly agree to be bound by the terms and conditions of this Privacy Policy, our Terms of Use, and any applicable service/product terms and conditions. You agree to be governed by the laws of India, including but not limited to the laws applicable to data protection and privacy.

If you do not agree, please do not use or access our Platform.

2. Information We Collect

We collect your personal data when you use our Platform, avail our services, or otherwise interact with us during our relationship. The information we may collect includes, but is not limited to:

Personal Information: Data provided during sign-up or registration, such as your name, date of birth, address, telephone/mobile number, email ID, and any information shared as proof of identity or address.
Sensitive Personal Data: With your explicit consent, we may collect sensitive data such as bank account details, credit/debit card information, other payment instrument details, or biometric information (e.g., facial features for enabling specific platform features). This is collected in strict accordance with applicable laws.
Transactional and Behavioural Information: We may track your preferences, transaction history on our Platform and third-party partner platforms, and other information you choose to provide. This information is compiled and analysed on an aggregated basis.

You always have the option to not provide information by choosing not to use a particular service or feature on the Platform.

When a third-party business partner collects your personal data directly from you, you will be governed by their privacy policies. We are not responsible for the privacy practices of our third-party partners, and we encourage you to read their policies before disclosing any information.

Security Alert: If you receive an email or call from anyone claiming to be from 16TB.CLUB and asking for sensitive information like your debit/credit card PIN or net-banking passwords, do not provide it. We request you to report such incidents to the appropriate law enforcement agency immediately.

3. How We Use Your Information

We use your personal data to provide the services you request. We may also use your information for the following purposes:

To assist sellers and business partners in handling and fulfilling orders.
To enhance the overall customer experience.
To resolve disputes and troubleshoot problems.
To inform you about online and offline offers, products, services, and updates.
To customize and personalize your experience.
To detect and protect against error, fraud, and other criminal activity.
To enforce our terms and conditions.
To conduct marketing research, analysis, and surveys.

To the extent we use your personal data for marketing, we will provide you with the ability to opt-out of such uses.

4. How We Share Your Information

We may share your personal data with the following entities:

Internal and Affiliate Entities: Within our group entities, corporate entities, and affiliates to provide you access to their services and products. These entities may market to you unless you explicitly opt-out.
Third-Party Service Providers: We may disclose data to third parties such as sellers, business partners, logistics partners, and payment processors to provide you access to our services, comply with legal obligations, and facilitate marketing activities.
Government and Law Enforcement Agencies: We may disclose personal data if required by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal processes. This may also be done to enforce our Terms of Use, protect the rights and safety of our users, or respond to claims of third-party rights violations.

5. Security Precautions

We adopt reasonable security practices and procedures to protect your personal data from unauthorized access, disclosure, loss, or misuse. Whenever you access your account, we offer the use of a secure server and adhere to our security guidelines.

However, no method of transmission over the Internet is completely secure. By using the Platform, you accept the inherent security implications of data transmission, which cannot always be guaranteed as completely secure. Users are responsible for ensuring the protection of the login and password details for their own accounts.

6. Data Retention and Deletion

We retain your personal data for a period no longer than is required for the purpose for which it was collected or as required under any applicable law. You have the option to delete your account through your profile and settings on our Platform.

Please note that we may delay or refuse an account deletion request if there is a pending grievance, claim, undelivered shipment, or other unresolved service issue. Once your account is deleted, you will lose all access and related information. We may, however, retain certain data if necessary to prevent fraud, for future abuse prevention, or for other legitimate purposes, such as in an anonymised form for analytical and research purposes.

7. Your Rights

You may access, rectify, and update your personal data directly through the functionalities provided on the Platform.

8. Your Consent

By visiting our Platform or providing your information, you consent to the collection, use, storage, disclosure, and processing of your information in accordance with this Privacy Policy. If you disclose any personal data relating to other people, you represent that you have the authority to do so and to permit us to use the information in accordance with this policy.

You consent to us (and our affiliates, partners, and other third parties) contacting you via SMS, instant messaging apps, call, and/or email for the purposes specified herein. You may withdraw your consent at any time by writing to our Grievance Officer. Please note that withdrawal of consent will not be retrospective and may result in the restriction or denial of our services.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our information practices. Please check our policy periodically for changes. We will notify you of any significant changes as may be required under applicable laws.

10. Grievance Officer

In accordance with the Information Technology Act, 2000, and the rules made thereunder, the name and contact details of the Grievance Officer are provided below:

Arpan S.
16TB DataCore Technologies
Email: arpan@16tb.club